Contact our Service Center
Phone: 1-888-811-7531
Email Service Center
Service Center Hours
Monday - Friday, 8:00 AM - 5:00 PM (PT)
Automated phone service available 24/7
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Report Lost or Stolen Cards
Immediately Call 1-888-811-7531
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Location & Hours
Corporate Headquarters & HQ Branch:
4675 MacArthur Court, Suite 1600
Newport Beach, CA 92660
Corporate Phone: 1-949-273-1226
Branch Hours
Monday - Friday, 9:00 AM - 4:00 PM (PT)
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Find an ATM
Genesis Bank is part of the MoneyPass® network, offering access to more than 32,000 surcharge-free ATMs nationwide.
Find an ATM Near You
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Email Us
You can email Genesis Bank by using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.
Contact Form
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