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1-888-811-7531

Service Center Hours
Monday - Friday, 8:00 AM - 5:00 PM (PT)
Automated phone service available 24/7

Report Lost or Stolen Cards

Immediately Call 1-888-811-7531

Email Us

You can email Genesis Bank by using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

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Contact our Service Center

Phone: 1-888-811-7531

Email Service Center

Service Center Hours
Monday - Friday, 8:00 AM - 5:00 PM (PT)
Automated phone service available 24/7

Locations & Hours

Corporate Headquarters & HQ Banking Office:
4675 MacArthur Court, Suite 1600
Newport Beach, CA 92660

Corporate Phone:
1-949-273-1226

1031 Exchange Division:
1-800-797-1031

Banking Office Hours:
Monday - Friday, 9:00 AM - 4:00 PM (PT)

Beverly Hills Banking Office:
9420 Wilshire Boulevard, Suite 150
Beverly Hills, CA 90212

Banking Office Phone:
1-323-602-2000

Banking Office Hours:
Monday - Friday, 9:00 AM - 4:00 PM (PT)

Temecula Banking Office:
27720 Jefferson Avenue, Suite 100
Temecula, CA 92590

Banking Office Phone:
1-951-904-4560

Banking Office Hours:
Monday - Friday, 9:00 AM - 4:00 PM (PT)

Find an ATM

Genesis Bank is part of the MoneyPass^® network, offering access to more than 32,000 surcharge-free ATMs nationwide.

FIND AN ATM NEAR YOU