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Privacy PolicyDownload Our Privacy Statement Updated 05/2022
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Online Privacy Policy
Last Updated: May 1, 2022 Genesis Bank ("we," “us,” or “our”) respects and values your privacy and is committed to maintaining the confidentiality of your personal financial information. This Privacy Policy (“Policy”) describes our policies and practices for consumer visitors to our website with respect to consumers’ personally identifiable information (“PII”). This Policy does not govern any information that may be collected by us offline, or through any means other than our website. Updates and ChangesBy using, and continuing to use our website, you agree to the terms of the most recent version of this Policy. We may make updates and changes to this Policy at any time, at our sole discretion, without notice. You are responsible for regularly reviewing this Policy. We may update this Policy by posting a revised version on our website. Your continued use of our website following any updates or changes shall constitute your acceptance of such updates and changes. Collection of InformationWe do not collect the PII or personal data of those who access or interact with our website. Further, we do not collect nor disclose any nonpublic personal information about you, except as set forth in our Privacy Notice located above. Linked WebsitesWe may provide links to third-party websites that are not operated or controlled by us solely as a convenience for information that may be useful to users of our website. We have no control over and are not responsible for the information collection practices on such websites. We urge you to review the privacy policies of any linked third-party websites before using them or providing any PII. Third party websites may collect and use information about you in a way that is different from this Policy. Third PartiesWhen you use services provided by third parties acting on our behalf, such third parties may track and collect PII and personal data. This may include PII collected when you register for a service or download a mobile app. Where we have a presence on a website, mobile app, or platform owned by a third party, the third party’s Privacy Policy and Terms of Use, rather than this Policy, will govern. CookiesA cookie is a small data file that can be placed on your hard drive when you visit certain websites. Cookies can collect, store, and sometimes track information. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through the use of Google Analytics, our website utilizes cookies, web beacons, and related technologies for marketing purposes, including storing cookies on your device(s) to collect data and keep track of usage data. Our use of Google Analytics helps us to gain insights and improve the functionality of our website and mobile app(s) and allow us to display promotional material to you on other sites you visit. The information we obtain through cookies may include, for example, your IP address, the website from which you visited us, the type of device you used. Other than through the use of Google Analytics, we do not knowingly collect personal information or data from any visitors. How Google uses data when you use our partners’ sites or apps, and via cookies through the use of our website and mobile apps, is located at www.google.com/policies/privacy/partners, or any other URL Google may provide from time to time. Through the website’s Terms of Use, you acknowledge and consent to the storing and accessing of cookies or other information on your device where such activity occurs in connection with your use of our website or mobile app(s). You may opt out of Google Analytics by visiting the Google Analytics Opt-out Page or by downloading and using the Google Analytics Opt-Out Brower Add on. Third parties such as social media companies and advertising networks may build profiles based on your browsing activity using cookies. If a third-party cookie or similar tracking device is placed on your computer by a third party, it may be able to collect information about your browsing activity at our website. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about a third-party’s cookies, you should contact the provider directly. Social MediaWe may provide additional information about our products and services through social media platforms such as Facebook, Instagram, Twitter, and LinkedIn. Please carefully review the Terms of Use and Privacy Policy for each of these individual social media platforms, as they may differ from our policies. State RightsDepending on your residency, you may have additional privacy protections under state law. Certain state laws may restrict the types of information that may be disclosed about you, limit the parties with whom such information may be shared, or require additional notices or opt-out rights to be provided. SecurityWe use organizational, technical, and procedural best practices to guard personal data. QuestionsFor more information about the website or this Policy, please call us at 888-811-7531.
GenTeckSM Connect Mobile Privacy PolicyLast Updated: 12/10/2021 GenTeck Connect Mobile (the “App”)– powered by Fiserv – helps you control your credit and/or debit cards through your mobile device, making it easy to manage your finances on the go. The App allows you to:
This Privacy Policy, in combination with other relevant privacy notices that we provide to you (e.g., pursuant to financial privacy laws), inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our service providers collect from or about users in connection with the App’s website and mobile application (the “Services”). THE TYPES OF INFORMATION WE COLLECT IN THE APP (a) Personal Information You Provide to Us. • We may collect personal information from you, such as your first and last name, address, e-mail, telephone number, and social security number when you create an account. (b) Personal Information Collected from Third Parties. We may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, in order to provide some of our Services. (c) Personal Information Collected Via Technology. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as: • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state or geographic area. HOW WE USE YOUR INFORMATION COLLECTED IN THE APP (a) General Use. In general, we use your personal information collected through your use of the Services to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. We use your personal information, in connection with the App, in the following ways: • facilitate the creation of, and secure and maintain your account; (b) Compliance and protection. We may use your personal information to: • comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (c) Creation of Non-Identifiable Data. The App may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. We may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance our products and services. We reserve the right to use and disclose non-identifiable information to third parties in our discretion. DISCLOSURE OF YOUR PERSONAL INFORMATION (a) In Accordance with Our Other Privacy Notices. Other than as described in this Privacy Policy in connection with the App, this Privacy Policy does not apply to the processing of your information by us or third parties with whom we share information. LINKS TO OTHER SITES The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit. YOUR CHOICES REGARDING YOUR INFORMATION You have several choices regarding use of information on the Services. (a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals. SAFEGUARDS AND RETENTION A NOTE ABOUT CHILDREN PRIVACY POLICY UPDATES CONTACT US If you have any questions or complaints about this Privacy Policy or The App’s data collection or processing practices, or if you want to report any security violations to The App, please contact The App by email at: servicecenter@mygenesisbank.com; or by mail at: Genesis Bank |