Online Banking
Genesis Bank is excited to welcome Excel Bank clients to our family! Here you will find information about the merger including important dates, merger information, and more.
Our banking systems will merge beginning Friday, June 20, 2025, and ending Monday, June 23, 2025. We understand that system changes affect you, so we have created several important informational guides to lead you through the transfer of your accounts from Excel Bank to Genesis Bank. Our goal is to ensure a smooth and seamless transition for you.
June 13, 2025> Genesis Bank Announces Completion of Acquisition of Beverly Hills Headquartered Excel Bank, a Tradename of EH National BankMay 28, 2025> Genesis Bank Receives Regulatory and Shareholder Approvals to Complete Acquisition of Beverly Hills Headquartered Excel Bank, a Tradename of EH National BankFebruary 13, 2025> Genesis Bank Announces Agreement to Acquire Beverly Hills Headquartered Excel Bank, a Tradename of EH National Bank
Effective Monday, June 23, 2025, our Customer Service team is available to assist you:• Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Time, excluding federal holidays• Phone: 1-888-811-7531• Email: [email protected]• Expanded Customer Service Hours will be available from Monday, June 23, 2025, through Thursday, July 3, 2025:Monday – Friday, 7:00 a.m. – 7:00 p.m. Pacific TimeSaturday, 8:00 a.m. – 3:00 p.m. Pacific TimeEmails may be submitted to [email protected] 24/7 and will be responded to as quickly as possible.Loan Servicing:To reach Loan Servicing directly, please contact: 1-951-491-6521This contact number is designated exclusively for former clients of Excel Bank.
Please note that www.excel.bank will continue to be available for online banking access until conversion begins on Friday, June 20, 2025. Online banking will be temporarily unavailable during conversion, and will be accessible again on Monday, June 23, 2025.
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